Position: Configuration Specialist

Department: Information Technology

Reporting to: Manager, Portfolios

FLSA Status: Exempt
Location: Bentonville, AR

Walton Enterprises is seeking a skilled, highly motivated, and detail-oriented individual to join the Portfolio Management team as a Configuration Specialist. The ideal teammate will have demonstrated ability to lead the configuration, optimization, and integration of enterprise software systems. This position requires a blend of technical expertise, analytical thinking, and problem-solving skills, with the ability to translate business requirements into scalable, efficient technology solutions.

About the Position

The Configuration Specialist will be responsible for designing, implementing, and maintaining configurations, workflows, and integrations across key enterprise systems. This role ensures optimal performance and alignment of systems with organizational goals by collaborating closely with stakeholders, engineers, and end-users.

What you will do

The Configuration Specialist leads configuration initiatives and workflow design to improve system functionality, drive automation, and ensure reliable, efficient operations across the Walton Enterprises technology environment.

Responsibilities

• Lead configuration, maintenance, and optimization of enterprise software applications and systems.
• Analyze business requirements and translate them into effective technical solutions and system configurations.
• Design, document, and implement workflows, automations, and integrations across systems.
• Conduct requirements analysis sessions and solution design reviews to ensure alignment with business needs.
• Collaborate with engineers and stakeholders to manage integrations between applications and third-party systems.
• Lead troubleshooting efforts for Level 2 and 3 support to resolve complex system and configuration issues.
• Develop and maintain detailed documentation for system configurations, workflows, and integrations.
• Manage user acceptance testing (UAT) and change management activities to support successful system adoption.
• Monitor system performance and usage to identify opportunities for automation and process improvement.
• Serve as subject matter expert and system owner for designated enterprise platforms.

Who we are looking for

Skills needed

• System Configuration and Administration
• Workflow and Integration Design
• Data Analysis and Troubleshooting
• Technical Documentation and Diagramming
• Change Management and User Support
• Communication and Collaboration Across Teams

Qualifications required for your success

• Bachelor’s degree and/or 6+ years of experience in application configuration, business systems analysis, or workflow automation.
• Strong understanding of system configuration, business process automation and integration best practices.
• Demonstrated background with workflow management and configuration of enterprise applications/systems.
• Strong analytical background to support analysis of business requirements and translate them to technical configurations.
• Strong troubleshooting and problem-solving skills with a proactive mindset.
• Excellent communications skills and the ability to convey technical concepts to non-technical users.
• Attention to detail and the ability to manage multiple priorities in a fast-paced ever-changing environment.
• Broad understanding of business and application software
• Strong ability to facilitate requirements meetings and the ability to create detailed documentation from those meetings.
• Strong competencies and understanding of enterprise applications including Slack, Atlassian Suite, Word, Excel, PowerPoint and Outlook
• Strong understanding and ability to use diagraming tools like Miro, Lucid or similar.
• Strong understanding and ability to work with relational databases like SQL, MYSQL or similar.
• Good understanding of JSON structures, Javascript and HTML
• Good understanding of API’s and automation
• Good understanding of the change management process and the ability to lead these efforts.

Additional Helpful Experience Includes

• Exposure to project management methodologies.
• Experience with grant management systems.
• Experience with collaborating between cross functional teams.
• Experience with a family office
• Customer support experience
• Familiarity with CSS, XML

Personal attributes that support your success

• Demonstrates discretion, integrity, and expertise while serving as a trusted advisor to principals and colleagues.
• Collaborates respectfully and effectively with others, contributing to a supportive, team-oriented environment.
• Approaches challenges with curiosity, bold thinking, and a commitment to continuous learning and innovation.
• Maintains a strong focus on results, consistently exercising sound judgment and decision-making.
• Brings a visionary mindset, planning strategically for the future with imagination and insight.
• Committed to excellence and actively engages with others to accomplish shared goals.

All offers of employment are contingent on your successful completion (where permitted by state law) of a confidentiality agreement and background check. In addition, you will need to provide proper identification verifying your eligibility to work in the United States on your first day of work.

Benefits Information

Compensation Range: $98,000 - $122,000

Benefits Information: We offer a comprehensive and generous benefits package which includes medical, dental, and vision insurance, a 401(k) retirement plan and paid time off.

About the Information Technology Department

The Information Technology Department provides a suite of services including hardware and software support, custom application development, cybersecurity, networking and tools for software integration.  These services are provided to Walton Enterprises, the Walton Family Foundation and to Walton Family Entities.

About Walton Enterprises

Walton Enterprises supports the personal, philanthropic, and business activity for the Walton family. We are a family-led organization, supporting multiple generations of Sam and Helen Walton’s family. 

We value trust, mutual respect, and a workplace where every associate belongs and can do their best work. We bring together talented people with different backgrounds and viewpoints, support their growth, and empower them to contribute meaningfully. 

We are an equal opportunity employer committed to a workplace that is free of discrimination and harassment of any kind. All applicants receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, genetic information, or any other status protected by the laws or regulations in the locations where we operate.